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PR Contact |
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For public relations
inquiries, please contact:
Melissa Stahley
Consona Corporation
317.249.1270
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Press Release
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28-Year Veteran in Strategic Sales, Marketing and Alliances
Joins KNOVA to Expand Alliances Organization
Cupertino, Calif., July 5, 2006 - KNOVA Software (OTC Bulletin
Board: KNVS), a leading provider of Service Resolution Management applications,
announced today that Ross Morris, 50, has joined the company as vice president of
global alliances. In his new role, Mr. Morris plans to expand the Company's existing
alliances while developing new partnerships with global systems integrators, domain
expert integrators and other technology and service leaders to extend KNOVA's reach
through out the U.S. and abroad.
"Ross brings a wealth of experience in growing and managing strategic partner organizations
and leveraging those partnerships to extend the reach of rapidly growing companies
like KNOVA," commented Bruce Armstrong, president and CEO of KNOVA. "As we continue
to expand both within the U.S. and overseas, there is a growing opportunity to partner
with industry leaders that can successfully implement KNOVA's high-value application
suite. We expect Ross's expertise and leadership will help us scale to meet the
demand."
Ross Morris joins KNOVA with 28 years of sales, marketing and partnership experience
working with high-technology companies across a broad range of industries including
call center automation, wireless communications, data protection and compliance
and business semantics management. He spent more than five years in strategic sales
and distribution leadership roles at both Agile Software and Avaya (formerly Mosaix)
and served as general manager of Nextel's OneComm division for two years. Morris
most recently served as VP Sales for entrepreneurial start-up companies Bocada and
International Sales at SchemaLogic.
About KNOVA Software
KNOVA Software is a leading provider of Service Resolution Management applications
that reduce service costs, increase revenues and improve customer satisfaction.
Built on a next-generation search and knowledge management platform, KNOVA's suite
of knowledge-empowered customer service applications automate the resolution process
across multiple channels including contact centers, help desks, email and self-service
sites. Industry leaders including EDS, Ford, HP, H&R Block, Novell, Merrill Lynch,
McAfee, Reuters and QUALCOMM rely on KNOVA's award-winning solutions to deliver
world-class customer service. KNOVA Software is headquartered in Cupertino, Calif.
For more information,www.knova.com.
KNOVA Software, KNOVA 6, KNOVA 6.5, KNOVA Contact Center, KNOVA
Self-Service, KNOVA Forums, KNOVA Field Service and KNOVA Knowledge Desk are trademarks
of KNOVA Software, Inc. All other trademarks are properties of their respective
owners.
Under the safe harbor provisions of the Private Securities Litigation Reform Act
of 1995, statements in this press release that are not historical facts, including
those statements that refer to KNOVA Software's plans, prospects, expectations,
strategies, intentions, hopes and beliefs and the expected benefits of the use of
KNOVA's products are forward-looking statements. These forward-looking statements
are not historical facts and are only estimates or predictions. Actual results may
differ materially from those projected as a result of risks and uncertainties detailed
from time to time in the company's Securities and Exchange Commission filings. Any
forward-looking statements are based on information available to the company today
and the company undertakes no obligation to update publicly any forward-looking
statements, whether as a result of future events, new information, or otherwise.
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