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In the News |
A KM resource for Wireless Customers
KMWorld
May, 2008
100 Companies That Matter in Knowledge Management
KNOVA makes the list again
KMWorld
March, 2008
Consona's Growth Strategy: Franchising not Fusing
CustomerThink.com, October 2007
Consona Featured as Top Ten Leader in Overall 2006-2007 Growth
Software Magazine, October 2007
CRM Execs: Where is the Industry Headed?
eCommerce Times, August 2007
Help Yourself
Wall Street Journal, August 2007
KNOVA Wins 2007 TMC Labs Innovation Award
Customer Interaction Solutions
August 3, 2007
The Customer is Always There
KM World, July 2007
A Million Handshakes for Onyx and KNOVA
CRM Magazine / DestinationCRM
May 21, 2007
SSPA Announces “Recognized Innovators” Awards for Technology That Revolutionizes the Way Organizations Serve Their Customers
SSPA
May 7, 2007
Call Center: Newell Rubbermaid Selects KNOVA Software To Streamline Information Flow In HR Benefits Call Center
CRM Marketplace
April 16, 2007
Products of the Year: These Are the Sharpest Knives in the Drawer
CallCenter Magazine
April 01, 2007
100 Companies That Matter in Knowledge Management
KNOVA makes the list again
KMWorld
March, 2007
KNOVA receives Customer Interaction Solutions Magazine's 2006 Product of the Year Award
TMCNet
January 10, 2007
M2M Gets a Brand New KNOVA Bag
CRM Magazine / DestinationCRM
January 10, 2007
M2M extends CRM footprint with e-service firm KNOVA
SearchCRM.com
January 10, 2007
SSPA Announces “Recognized Innovators” Awards for Technology That Revolutionizes the Way Organizations Serve Their Customers
SSPA
January 10, 2007
KNOVA 4th on Baseline's "50 Fastest-Growing Software Companies for 2006"
Baseline
September 29, 2006
KNOVA Software Gets Personal
CRM Magazine / DestinationCRM
September 27, 2006
KNOVA Offers Customer Experience Management with KNOVA 7
KNOVA has released the KNOVA 7 suite of knowledge-based customer-management applications which combine search and knowledge-management capabilities with customer service and support.
Datamonitor / Computerwire
September 26, 2006
KNOVA Releases KNOVA 7
eContent Mag
September 26, 2006
KNOVA Intros Suite
Byte & Switch
September 25, 2006
KNOVA Releases Powerful Application Suite to Deliver Intelligent Customer Experience
TMCNet
September 25, 2006
The Power of Knowledge
How the latest knowledge management tools enable you to convey information about your company that serves the unique needs of your customers.
CallCenter Magazine
September 1, 2006
KNOVA Deployed to Power Self-Service at Trend Micro
CRM Today
June, 2006
McAfee Launches New ServicePortal for Enterprise Customers
KNOVA customer announces new Web self-service site
McAfee Press Release
May, 2006
The 2006 Service Leader Awards
KNOVA selected as the leader in Web-Support Services category
CRM Magazine
April, 2006
The Universe of Search
KNOVA is profiled in KMWorld
KMWorld
April, 2006
CRM Products of the Year
KNOVA named Best in Online Self-Service
SearchCRM.com
March, 2006
100 Companies That Matter in Knowledge Management
KNOVA makes the list again
KMWorld
March, 2006
Collaboration, CRM v.2 and the Truth about Chat: How to work with, and not just for, your customers
KNOVA's collaboration features are recognized in this article by Allen Bonde
CIO Magazine
March, 20, 2006
CNH Wins Best International Deployment Award for Global Knowledge Management
Multilingual self-service for 6,000 dealers enabled by SDL and KNOVA Software
SDL International
January, 19 2006
Making the First Call Count
Utah health sciences center uses KNOVA to improve customer service
Health Management Technology
January, 2006
Delivering Customer Service in a Time of Crisis
Six core recommendations for preparing and responding to crises
CRM Today
January, 2006
Is CRM Dead?
Alive or dead, CRM is vastly changed from the acronym we once thought we knew
CIO Magazine
January 3, 2006
Archives
KNOVA Software was created by the 2005 merger of Kanisa and ServiceWare. Read more here
» 2005/2004 In the News Archives
» ServiceWare In the News Archives
» Kanisa In the News Archives
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