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KMWorld Magazine
Trend Setting Product for 2008, 2007, 2006, 2005, 2004, 2003
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CRM Magazine
2008 Service Leader - Contact Center Search
|
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KCS Verified by the Consortium
for Service Innovation
|
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KMWorld Magazine
100 Companies that Matter in Knowledge Management
2008, 2007, 2006, 2005, 2004, 2003
|
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Call Center Magazine
Product of the Year
2007, 2005
|
|
Technology Marketing Corporation
Product of the Year Award - 2008
Innovation Award - TMC Labs - 2007, 2005, 2004
|
|
ISM
2008 Top 15
|
|
SoftWare Magazine
Software 500 — 2007, 2006, 2005, 2004, 2003
|
|
Customer Inter@ction Solutions
Product of the Year Award - 2006, 2005, 2004, 2003, 2001, 2000
|
|
SSPA Recognized Innovator
Optimization Innovation - 2006
|
|
CRM Magazine
2006 Service Leader - Self-Service
|
|
SearchCRM.com
2005 Product of the Year - Online Self-Service
|
|
Customer Inter@ction Solutions
CRM Excellence Award - 2006, 2005, 2000
|
|
ContactCenterWorld.com
Best Knowledge Management Solution - 2006
Best Self-Service - 2006
|
|
Software & Information Industry Association
2006 Best Customer Relationship Management (CRM) Solution
|
|
KMWorld Magazine
2005 KM Reality Award Finalist
|
 |
Software & Information Industry Association
2005 Best Business Intelligence or Knowledge Management Finalist
|
|
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|
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Communications Solutions™ Magazine
2004 Product of the Year
|
 |
KMWorld Magazine
2004 KM Reality Award Winner
|
|
|
 |
Ernst and Young
E&Y Entrepreneur of the Year Finalist
|
|
|
 |
CRM Magazine
2005 Service Leader - Workforce Optimization
2005 Service Leader - Web Self-Service
|
|
|
 |
ContactCenterWorld.com
Best Self-Service Solution
Best Knowledge Management Solution
Best New Product
|
|
|
 |
Venture Reporter
Enterprise Software Firm Most Likely to Succeed
|
|
|
 |
ContactCenterWorld.com
Best Knowledge Management Solution
|
|
|
 |
Customer Inter@ction Solutions
2002 Editor's Choice Award
|
|
|
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SSPA
Web Star Service Award 2001
|
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|
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Inc. Magazine
Inc. 500
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